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Candy Haven, Inc.

Services:

Cakes

Phone: (940) 565-1474 
301 N. I-35E, Dallas, TX 76205
 
Overall Rating
4.7 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.7/5.0
Professionalism:
4.7/5.0
Value for Cost:
4.7/5.0
Flexibility:
4.7/5.0
 
100 Total Reviews
 
Angela
Wedding: 10/7/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They did amazing as well. There was a car accident on the way to my wedding that completely destroyed my cake. They were somehow able to remake it right away (I heard they make extra cake layers in your flavors just in case?) and I never even realized there was a problem until the very end of the night when Daniel told me about it. It all looked great and exactly like I ordered even though it was rushed. In fact I think it might look better than I expected, they made the swirls on the cake look exactly like my dress instead of the generic swirls I ordered. The cake tasted awesome as well, even Daniel liked it and he does not like cake. The strawberry layer was gone before I even had a chance to try it. They even threw in a certificate for a free 1 year anniversary cake and 2 boxes of chocolate covered strawberries for the inconvenience of my cake being late, which I didn’t even notice! Even though they aren’t very personal during the planning since they do so many cakes, I’m glad they are so experienced and were able to handle the hiccup.
Christina
Wedding: 9/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our wedding cakes were so beautiful and so delicious. Candy Haven was a pleasure to work with, very easy to communicate with and did a great job. The cakes were just how we discussed and the tasted so good!! Thanks for the great cakes!
Christina
Wedding: 8/6/11
4.6 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
They had beautiful designs and captured exactly what we wanted. I have food allergies and they were able to offer me a gluten free wedding cake. I would recommend them to anyone needing a great cake.
ekious
Wedding: 7/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Candy Haven did an amazing job with our bride and groom's cakes. Jane and her staff were helpful, and whenever I had a question, they answered my emails immediately. The bride's cake was beautiful! I asked them to match the design on our invitations, and it came out even better than I expected. My husband wanted a Nintendo controller for his groom's cake, and it looked awesome. We ended up with a smaller bride's cake than originally intended because our final head count was lower than expected. They called me the week of the wedding to make sure I was aware that the head count would change the cake size, and gave me the option to add the third tier if I wanted. Since we decided to just stick with the smaller cake, I had a $5.00 credit for tinted icing that they offered to refund or give us 15 chocolate covered strawberries for the groom's cake. I thought it was nice that they gave us the option because the strawberries are usually $1.00/strawberry, and who doesn't like a chocolate covered strawberry? We had 3 different cake flavors and fillings in total, and they all tasted as good as they looked.
Robby
Wedding: 7/17/11
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.5/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.0/5.0
Candy Haven did a good job with the cakes. They came out amazing. However, they skimped a little on the raspberry filling for the groom's cake, which we were really looking forward to. However, the cakes looked great, and tasted great as well. They stay pretty busy, so it isn't always easy to get hold of them when you need to. But they get everything taken care of, so no real complaints here. Considering Harmony Chapel gives you a cake credit towards Candy Haven, this place is a great value!
KelseyJasonWedding
Wedding: 7/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Fantastic service and everything was exactly as ordered and delivered on time. We got 3 different flavors of cake and they were all delicious! The cakes were beautiful and everyone enjoyed them.
lori
Wedding: 6/26/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our wedding cake and groom's was beautiful and tasted wonderful too. Our decorator Kristin did an exceptional job of recreating exactly what we asked for and it was spectacular.
Dan
Wedding: 6/25/11
3.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
3.0/5.0
Candy Haven is known as not having the cheapest cakes, for sure. But their cakes are delicious, and well worth the money. Our problem came about a week before the wedding when they told us that they would be delivering the cake early in the day because an employee's daughter was getting married that night and they wanted to attend the wedding. I politely told them that there would be no one at the venue at that time, and the cake table would not even be setup yet. I was met with resistance and repeated phone calls from various employees regarding this, to the point where I had to direct them to call the caterer (and table and linen supplier) to coordinate the delivery. Again, though, the final product looked and tasted great, so all is well that ends well!
Chelsea
Wedding: 6/18/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
My wedding cakes turned out absolutely gorgeous and they tasted wonderful! They were very helpful and patient during our consultation and took care of everything else after that. They contacted my venue and set up delivery time and everything else which is so helpful to a busy bride!
Susan
Wedding: 6/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This place made the best cakes I have ever tasted! We got a 4 tier cake for me with 3 different flavors and a 2 tier grooms cake with 2 flavors. They were beautiful and exactly what I wanted them to look like! Every single person has told me how they have never had a better cake at a wedding!
Marissa
Wedding: 6/18/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The cakes for our wedding were perfect! We had the champagne cake with raspberry filling for my cake and red velvet with cream cheese filling for the groom's cake. Both were so incredibly delicious! They also looked wonderful. The staff at Candy Haven were so nice to work with. I ended up changing my design a couple of weeks before the wedding and they were very flexible. Not to mention, the prices are excellent for such high quality wedding cakes. You get a free cake tasting and consultation. It was nice to be able to bring my mom and maid of honor along for that too. I can't recommend candy haven enough!!
Staraho
Wedding: 6/5/11
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The cakes were fabulous and our guests loved them, especially my guy's cake! We didn't get to eat but a bite but it was tasty and my mom said that Harmony Chapel wrapped up the leftover and everyone ate it for the next three days. I guess we'll get to try it again at our anniversary! Our only issue, and it was small, was that our salesgirl didn't know everything and had to go ask other people about a couple of things. But they were very helpful and we couldn't have been more happy with how pretty mine turned out and how cool his was. Highly reccommend.
Tiffany
Wedding: 5/27/11
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Candy Haven was excellent! We only got one bite of cake, but all of our guests said that the cake was wonderful!
Stephanie
Wedding: 5/21/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Both of our cakes were a hit! They both turned out beautifully and tasted amazing. We received so many compliments on how good the cakes tasted. I had a traditional white bride's cake and my husband chose a poker-themed cake, I thought the price would shoot up when my husband wanted to customize his cake, but I think it was only about $10 extra...amazing! Very happy with the turnout!
valerie
Wedding: 5/20/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
ammaazzinnnng taste!!! great assistance in planning
Sarah
Wedding: 4/16/11
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
The cake was beautiful and tasted good as well. Everybody really loved the grooms cheesecake...in fact there was none left!
bobbileighba
Wedding: 4/8/11
4.5 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I LOVED my bridal cake and the cake tasted great and while everyone else thought the grooms cake was amazing it wasn’t quite what I wanted. I brought in a picture of what I wanted and they assured me many times (I asked on several occasions) if they could replicate it. They assured me they could and while the cake looked great it definitely wasn’t exactly what I was expecting
mikaylaexner
Wedding: 3/26/11
3.8 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
2.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
3.0/5.0
We were very limited on options for cakes as our sight required us to use Candy Haven. Luckily, I had heard great things about them before and even tasted their cake at a previous wedding. Setting up a tasting was easy, which was great since we were planning out wedding from out of town. We decided to change our design a few months before the wedding which was a bit of a hassle ...but in the end it all worked out. The cake ended up looking lovely and we had lots of compliments. Thank you!
Kendall
Wedding: 3/20/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
All you need to know about this vendor is that we received 5 star treatment from start to finish!!!! Our cakes were BEAUTIFUL, BEAUTIFUL, BEAUTIFUL!!!!!
cvanwade9
Wedding: 12/3/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We loved our wedding cakes. They were exactly what we asked for in our consultation and they we're just lovely in appearance but they tasted soooooooooo good!
 
 
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